Terms & Conditions

TERMS AND CONDITIONS

Effective Date: 25th July 2026

Welcome to Kardify ("Company”, “we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of the Kardify website, mobile platforms, products, services, and all related features (collectively referred to as the "Platform").

By accessing, browsing, registering, or placing an order through Kardify, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & conditions, together with our Privacy Policy, Shipping Policy, Return Policy, Refund Policy, Cancellation Policy, Warranty Policy, and any other policies published on our website. If you do not agree with any part of these Terms, we kindly request that you discontinue the use of our Platform.

These Terms are intended to ensure a transparent, secure, and fair shopping experience for all users while protecting the rights and interests of both Kardify and its customers.

Acceptance of Terms

Your continued use of the Kardify Platform constitutes your acceptance of

these Terms & Conditions. By using our website, you confirm that:

·    You have read and understood these Terms.

·    You agree to comply with all applicable laws and regulations.

·    The information you provide is accurate and complete.

·    You will use the Platform only for lawful purposes.

·    You agree to comply with all policies published by Kardify.

·    If you are using Kardify on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Definitions

For the purpose of these Terms & Conditions, the following definitions shall apply:

"Kardify" Refers to Kardify, its owners, affiliates, employees, representatives, successors, and authorized partners operating the website and related services.

"Website" Refers to www.kardify.in, including all webpages, applications, digital services, features, and content made available by Kardify.

"Customer" Any individual, company, organization, or legal entity purchasing products or using services offered through Kardify.

"User" Any person accessing, browsing, interacting with, or using the Kardify Platform,

regardless of whether they complete a purchase.

"Products" All automotive accessories, alloy wheels, lighting products, detailing products, interior accessories, electronics, lifestyle products, and any other goods

offered through Kardify.

"Services" Any support, consultation, warranty assistance, product recommendations,

digital content, customer support, or other services provided by Kardify.

"Order" A request submitted by a customer to purchase one or more products through

the Kardify Platform.

"Content" All text, graphics, images, videos, product descriptions, icons, logos, software,

documents, and other material published on the Kardify Platform.

"Platform" Collectively refers to the Kardify website, mobile applications (where

applicable), customer support channels, social media pages, and all related

digital services.

Eligibility to Use Our Platform

To use the Kardify Platform and place orders, you must meet the following eligibility requirements:

·    Be at least 18 years of age, or the age of majority as required under applicable law.

·    Possess the legal capacity to enter into binding contracts.

·    Provide accurate, complete, and current information during registration and checkout.

·    Use the Platform only for lawful purposes and in accordance with these Terms.

·    If you are placing an order on behalf of a business or organization, you confirm that you are authorized to act on its behalf.

Kardify reserves the right to refuse service, suspend accounts, or cancel orders where eligibility requirements are not met or where misuse of the Platform is suspected.

Customer Account Responsibilities

Creating an account with Kardify allows you to access order history, saved addresses, wish lists, warranty information, and a personalized shopping experience.

As an account holder, you are responsible for:

·    Maintaining accurate account information.

·    Keeping your login credentials confidential.

·    Protecting your account from unauthorized access.

·    Updating contact details whenever changes occur.

·    Ensuring that all information provided during checkout is correct.

You agree not to share your account credentials with any third party. Any activity carried out using your account will be considered your responsibility unless you promptly notify Kardify of unauthorized access. If you suspect any unauthorized use of your account, please contact our support team immediately.

Order Acceptance & Processing

Placing an order on Kardify constitutes an offer to purchase the selected products. After an order is placed, you will receive an acknowledgment email confirming that we have received your request. Please note that this acknowledgment does not constitute acceptance of your order.

Every order is subject to verification and acceptance by Kardify. Orders may undergo checks relating to:

·    Product availability

·    Payment verification

·    Pricing accuracy

·    Shipping feasibility

·    Fraud prevention

·    Customer information validation

Your order shall be deemed accepted only after it has been processed, approved, and dispatched from our warehouse. Kardify reserves the right to decline or cancel any order at its sole discretion, including but not limited to circumstances involving:

·    Product unavailability

·    Pricing or typographical errors

·    Payment issues

·    Suspected fraudulent activity

·    Regulatory restrictions

·    Incorrect customer information

·    Shipping limitations

Where applicable, customers will be notified, and eligible refunds will be processed in accordance with our Refund Policy.

Business & Commercial Purchases

Kardify welcomes purchases from both individual consumers and business customers.

For commercial or bulk purchases, additional terms may apply, including:

·    Minimum Order Quantities

·    Business Pricing

·    GST Documentation

·    Customized Quotations

·    Special Procurement Timelines

·    Manufacturer Lead Times

Customers purchasing for resale or commercial purposes are encouraged to contact our sales team for assistance before placing large-volume orders.

Communication & Electronic Records

By using Kardify, you consent to receive communications electronically. These communications may include:

·    Order Confirmations

·    Payment Receipts

·    Shipping Notifications

·    Account Updates

·    Customer Support Responses

·    Warranty information

·    Promotional Communications (where consent has been provided)

·    Important Legal Notices

Electronic communications shall satisfy any legal requirement that such communications be made in writing. Customers may opt out of promotional communications at any time; however, transactional communications related to orders, payments, warranties, or customer support will continue to be sent where necessary.

Customer Responsibilities

To help ensure a smooth shopping experience, customers are expected to:

·    Review product descriptions and specifications carefully before placing an order

·    Verify vehicle compatibility wherever applicable.

·    Provide complete and accurate billing and shipping information.

·    Use products in accordance with manufacturer guidelines.

·    Inspect products upon delivery and report any concerns promptly.

·    Comply with all applicable laws and regulations while using products purchased through Kardify.

Failure to provide accurate information may result in delays, unsuccessful deliveries, or cancellation of orders.

Product Information & Availability

Kardify is committed to providing accurate, detailed, and up-to-date product information to help customers make informed purchasing decisions. While we make every effort to ensure the accuracy of product descriptions, specifications, pricing, compatibility information, images, and availability, occasional errors, omissions, or updates may occur due to manufacturer revisions, supplier information, or technical issues. Product availability displayed on the website is subject to change without prior notice.

Certain products may become temporarily unavailable due to:

·    High customer demand

·    Manufacturer stock shortages

·    Import delays

·    Production discontinuation

·    Inventory synchronization

·    Supplier availability

In the event that an ordered product becomes unavailable after an order has been placed, Kardify will notify the customer as soon as reasonably possible and provide appropriate alternatives, revised delivery timelines, or a refund where applicable. We reserve the right to discontinue, replace, modify, or update products, specifications, pricing, or availability at any time without prior notice.

Product Descriptions

Every product listed on Kardify is accompanied by detailed descriptions, specifications, compatibility information, and images intended to assist customers in making informed decisions. Although we strive to ensure that all product information is accurate and regularly updated, minor variations may occasionally occur due to:

·    Manufacturer updates

·    Product revisions

·    Packaging changes

·    Software updates

·    Model upgrades

·    Regional product variations

Customers are encouraged to carefully review all available product information before placing an order. If additional clarification is required regarding specifications, compatibility, or installation, our customer support team will be happy to assist prior to purchase.

Product Images Disclaimer

Product images displayed on Kardify are intended to represent the products as accurately as possible. However, customers should note that actual products may vary slightly due to factors including:

·    Photography lighting conditions

·    Screen resolution and display settings

·    Monitor colour calibration

·    Manufacturer design updates

·    Packaging revisions

·    Product enhancements introduced without prior notice

Some images may include vehicles, accessories, or demonstration equipment solely for illustrative purposes and may not be included with the purchased product unless specifically stated within the product description. Customers are encouraged to read the complete product description, specifications, and package contents before placing an order.

Automotive Fitment Disclaimer

Automotive products are often designed for specific vehicle models, variants, years, engine configurations, and regional specifications. While Kardify makes every reasonable effort to provide accurate compatibility information, customers remain responsible for verifying that the selected product is suitable for their specific vehicle before completing their purchase. Before ordering, customers should verify:

·    Vehicle Manufacturer

·    Model Variant

·    Manufacturing Year

·    Fuel Type

·    Engine Configuration

·    Wheel Specifications (where applicable)

·    Existing Vehicle Modifications

Certain aftermarket products may require additional components, modifications, adapters, or professional installation to achieve proper fitment. Kardify shall not be held responsible for incompatibility resulting from incorrect vehicle information provided by the customer or failure to verify compatibility prior to purchase.

Whenever customers are uncertain regarding fitment, we strongly encourage contacting our support team before placing an order.

Product Installation Disclaimer

Many automotive products require proper installation to ensure safe operation, intended

performance, and long-term reliability. Unless explicitly stated otherwise, Kardify recommends that products be installed by qualified professionals or authorized workshops familiar with the respective product category.

Improper installation may result in:

·    Product malfunction

·    Reduced performance

·    Safety concerns

·    Vehicle damage

·    Warranty limitations

·    Additional repair costs

Kardify shall not be responsible for damages arising from:

·    Incorrect installation

·    Unauthorized modifications

·    Improper wiring

·    Incorrect fitment

·    Failure to follow manufacturer instructions

·    Installation performed by unqualified personnel

·    Customer’s Failure to follow the installation guidelines provided by the manufacturer.

Product Usage Disclaimer

Products purchased through Kardify should be used only for their intended purpose and in accordance with manufacturer recommendations. Customers should avoid:

·    Improper usage

·    Unauthorized modifications

·    Racing applications (unless specifically designed)

·    Commercial use beyond intended specifications

·    Installation on incompatible vehicles

·    Operation contrary to manufacturer guidelines

Failure to use products responsibly may affect product performance, safety, and warranty eligibility.

Pricing Policy

Kardify strives to ensure that all pricing displayed on the website is accurate and regularly updated. Prices displayed on the Platform are subject to change without prior notice based on:

·    Manufacturer pricing revisions

·    Import costs

·    Currency fluctuations

·    Taxes and statutory charges

·    Promotional campaigns

·    Inventory availability

Applicable taxes will be displayed during checkout where required under applicable laws. The final price payable will be reflected on the order confirmation prior to payment.

Pricing Errors

Despite our best efforts, pricing errors may occasionally occur due to technical issues, typographical mistakes, supplier updates, or system synchronization delays.

If a product is displayed at an obviously incorrect price due to an error, Kardify reserves the right to:

·    Cancel the affected order

·    Correct the pricing error

·    Contact the customer regarding available options

·    Issue a full refund where payment has already been processed

Such actions may be taken regardless of whether the order has been confirmed. We appreciate customer understanding in these rare situations.

Promotional Offers, Coupons & Discounts

From time to time, Kardify may offer promotional discounts, coupon codes, loyalty rewards, seasonal campaigns, or limited-time offers. Unless otherwise stated:

·    Promotions cannot be combined with other offers.

·    Coupon codes must be applied before completing payment.

·    Discounts cannot be applied retrospectively.

·    Promotional offers may have expiry dates.

·    Certain products or brands may be excluded from promotional campaigns.

·    Promotional offers remain subject to availability.

Kardify reserves the right to modify, suspend, or withdraw promotional campaigns at any time without prior notice where necessary. Any misuse, manipulation,

or fraudulent use of promotional offers may result in cancellation of orders or suspension of customer accounts.

Payment Terms

Kardify offers multiple secure payment options for customer convenience. Available payment methods may include:

·    Credit Cards/Debit Cards

·    UPI

·    Net Banking

·    Digital Wallets

·    EMI Options (where available)

·    Cashless EMI (where available)

·    Cash on Delivery (for eligible products and locations)

Payments are securely processed through trusted payment gateway partners using industry-standard encryption technologies. Kardify does not store sensitive payment credentials such as complete card numbers, CVV details, or banking passwords. Orders will generally be processed only after successful payment authorization unless Cash on Delivery has been selected where available. In certain situations, additional payment verification may be required to protect customers and prevent fraudulent transactions. Failure of payment authorization may result in delayed processing or cancellation of the order.

Shipping & Delivery

Kardify works with trusted logistics and delivery partners to ensure products are delivered safely and efficiently across India. Estimated processing and delivery timelines are provided for customer convenience and may vary depending on product availability, destination, courier operations, public holidays, weather conditions, manufacturer lead times, or unforeseen circumstances beyond our control. For detailed information regarding processing timelines, delivery estimates, shipping charges, and related terms, customers are encouraged to review our dedicated Shipping Policy available on the Kardify website. While every reasonable effort is made to deliver orders within the estimated timeframe, Kardify shall not be held responsible for delays arising from circumstances beyond our reasonable control.

Order Tracking

Once an order has been processed and dispatched, customers will receive shipment confirmation along with tracking information via email, SMS, WhatsApp, or other available communication channels. Customers can use the provided tracking details to monitor the progress of their shipment directly through the respective logistics partner. If shipment tracking has not been received within the expected processing period, customers are encouraged to contact our support team for assistance.

Returns

Customer satisfaction is important to us, and we strive to provide quality products and a reliable shopping experience. If you believe you have received an incorrect product, a damaged item, or a product with a manufacturing defect, you may request a return subject to the eligibility criteria outlined in our Return Policy.

Returned products must generally:

·    Be unused and uninstalled.

·    Be returned in their original condition.

·    Include original packaging, accessories, manuals, labels, and invoices where applicable.

·    Meet the return eligibility requirements published in our Return Policy.

Certain categories of products may not be eligible for return due to hygiene, customization, electrical components, manufacturer restrictions, or other applicable reasons. Please refer to our dedicated Return Policy for complete details.

Refunds

Approved refunds will be processed in accordance with our Refund Policy. Refund timelines may vary depending on:

·    Original payment method.

·    Banking institution

·    Payment gateway processing

·    Financial institution procedures

·    Shipping charges, handling charges, or promotional discounts may not always be refundable unless specifically stated.

For complete refund eligibility and timelines, customers are encouraged to review our Refund Policy.

Order Cancellations

Customers may request cancellation of eligible orders before dispatch, subject to our Cancellation Policy. Once an order has entered processing, packaging, dispatch, or has been handed over to the courier partner, cancellation may no longer be possible.

Certain products, including but not limited to:

·    Custom-made products

·    Special-order items

·    Imported products

·    Products procured specifically on customer request

may not be eligible for cancellation once confirmed. Complete cancellation guidelines are available within our Cancellation Policy.

Product Warranty

Warranty coverage varies depending on the manufacturer, product category, and brand. Where applicable, warranty terms are governed by the respective manufacturer and may include conditions, exclusions, claim procedures, and coverage limitations. Warranty claims may require:

·    Original invoice

·    Product inspection

·    Manufacturer verification

·    Supporting photographs or videos

·    Diagnostic reports where applicable

Improper installation, unauthorized modifications, misuse, accidental damage, racing applications, or failure to follow manufacturer instructions may void applicable warranty coverage. Customers are encouraged to review the specific warranty information provided on the product page or refer to our Warranty Policy for complete details.

Intellectual Property Rights

All intellectual property displayed on the Kardify Platform is owned by Kardify or its respective licensors and is protected under applicable intellectual property laws. This includes, but is not limited to:

·    Website design

·    Logos

·    Brand identity

·    Product descriptions

·    Original written content

·    Images

·    Graphics

·    Videos

·    Icons

·    Software

·    Source code

·    Digital assets

·    Layouts

·    Marketing materials

Unless expressly authorized in writing, users shall not:

·    Copy or reproduce website content.

·    Download images for commercial use.

·    Republish product descriptions.

·    Modify or distribute website materials.

·    Reverse engineer website functionality.

·    Use Kardify branding without permission.

Unauthorized use as mentioned here in above may result in legal action under applicable laws.

Manufacturer Trademarks

All third-party trademarks, product names, company names, logos, and brand identities displayed on Kardify remain the property of their respective owners. Their appearance on the Platform does not imply ownership by Kardify unless specifically stated. Brand names are used solely for identification, compatibility, distribution, marketing, or resale purposes where legally permitted.

User Generated Content

Customers may voluntarily submit:

·    Product Reviews

·    Ratings

·    Photographs

·    Videos

·    Testimonials

·    Comments

·    Build Stories

·    Installation Images

By submitting such content, customers grant Kardify a non-exclusive, royalty-free, worldwide license to display, reproduce, publish, edit, translate, and use such content for website content, promotional campaigns, social media, educational material, or marketing purposes.

Customers confirm that:

·    The submitted content belongs to them or they possess the necessary rights.

·    The content does not infringe third-party intellectual property.

·    The content is truthful and not misleading.

·    The content does not contain offensive, defamatory, unlawful, or inappropriate material.

Kardify reserves the right to moderate, edit, or remove user-generated content that violates these Terms or community standards.

Customer Reviews & Ratings

Customer reviews play an important role in helping other customers make informed purchasing decisions. Customer Reviews should:

·    Reflect genuine customer experiences.

·    Be respectful and relevant.

·    Avoid offensive, abusive, defamatory, or misleading content.

·    Not contain promotional links or advertisements.

·    Not infringe the rights of others.

Kardify reserves the right to remove reviews that violate these guidelines or applicable laws.

Product Availability & Discontinuation

Manufacturers may discontinue, update, or revise products without prior notice. Accordingly:

·    Product specifications may change.

·    Packaging may be revised.

·    Features may be upgraded.

·    Colours or finishes may vary.

·    Replacement models may become available.

Kardify reserves the right to discontinue listing products, modify product offerings, or substitute equivalent products where appropriate after notifying the customer.

Product Suitability

Customers remain responsible for determining whether a product is suitable for their intended application. Where necessary, customers are encouraged to consult qualified automotive professionals prior to purchase. Recommendations provided by Kardify are intended as general guidance and should not replace professional technical advice for complex installations or vehicle modifications.

Acceptable Use of the Platform

Kardify is committed to providing a safe, secure, and reliable platform for all users. By accessing or using our Platform, you agree to use it responsibly and only for lawful purposes.

You agree not to:

·    Use the Platform for any unlawful, fraudulent, or deceptive activities.

·    Submit false, misleading, or inaccurate information.

·    Attempt to gain unauthorized access to any part of the Platform, servers, or systems.

·    Interfere with the security, functionality, or performance of the Platform.

·    Upload or transmit viruses, malware, or any harmful code.

·    Use automated tools, bots, scripts, or scraping software to collect information from the Platform without prior written consent.

·    Impersonate another individual, business, or entity.

·    Misuse promotional offers, referral programs, discount codes, or loyalty benefits.

·    Engage in activities that may disrupt or negatively affect other users or the operation of the Platform.

Kardify reserves the right to suspend or terminate access to users found engaging in prohibited activities without prior notice.

Limitation of Liability

To the maximum extent permitted under applicable law, Kardify, its directors, employees, affiliates, partners, suppliers, vendors and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

·    The use or inability to use the Platform.

·    Delayed or unsuccessful deliveries due to circumstances beyond our reasonable control.

·    Temporary interruption of website availability.

·    Errors, inaccuracies, or omissions in product information despite reasonable efforts to maintain accuracy.

·    Loss of business, revenue, profits, goodwill, or anticipated savings.

·    Vehicle damage resulting from improper installation, unauthorized modifications, or incorrect product selection.

·    Third-party services, payment gateways, logistics providers, or external websites.

Nothing in these Terms shall exclude or limit liability where such exclusion is prohibited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Kardify, its directors, employees, affiliates, partners, vendors, service providers, successors, and representatives from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising out of or relating to:

·    Your breach of these Terms & Conditions.

·    Misuse of the Platform.

·    Violation of applicable laws or regulations.

·    Infringement of intellectual property rights.

·    Submission of false or misleading information.

·    Improper installation or use of products purchased through Kardify.

·    Any claims arising from your actions or omissions.

This obligation shall survive the termination of your use of the Platform.

Force Majeure

Kardify shall not be held responsible for any failure or delay in performing its obligations where such delay or failure results from events beyond its reasonable control. These events may include, but are not limited to:

·    Natural disasters

·    Floods

·    Earthquakes

·    Fire

·    Epidemics or pandemics

·    Government restrictions

·    Changes in law or regulation

·    Labour strikes

·    Transportation disruptions

·    Customs delays

·    Supplier shortages

·    Power outages

·    Internet or telecommunications failures

·    Acts of war, terrorism, or civil unrest

During such events, Kardify will make reasonable efforts to minimize disruptions and keep customers informed wherever possible.

Third-Party Websites & External Links

The Kardify Platform may contain links to third-party websites, manufacturers, service providers, or external resources for customer convenience. These websites operate independently and are governed by their own terms, privacy policies, and practices.

Kardify does not endorse, control, or assume responsibility for the content, availability, products, services, or policies of any third-party website.

Customers access such websites at their own discretion and are encouraged to review the applicable terms and privacy policies before engaging with them.

Suspension & Termination

Kardify reserves the right to suspend, restrict, or terminate access to the Platform, customer accounts, or services at its sole discretion where necessary to:

·    Protect the security and integrity of the Platform.

·    Prevent fraudulent or unlawful activities.

·    Enforce these Terms & Conditions.

·    Comply with applicable legal or regulatory obligations.

·    Investigate suspected misuse or policy violations.

·    Termination of access shall not affect any rights or obligations that arose prior to such termination.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India. Any disputes arising out of or relating to these Terms, the use of the Platform, or any purchase made through Kardify shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.

Before initiating formal legal proceedings, both parties agree to make reasonable efforts to resolve disputes through mutual discussion and good-faith negotiations.

Changes to These Terms

Kardify reserves the right to modify, update, or revise these Terms & Conditions at any time to reflect changes in business operations, legal requirements, technology, or customer services. Updated Terms will become effective upon publication on this page unless otherwise specified. Customers are encouraged to review this page periodically to remain informed of any changes. Continued use of the Platform after updated Terms have been published constitutes acceptance of those revised Terms.

Our Commitment to Fair & Transparent Business Practices

At Kardify, we believe trust is built through transparency, honesty, and consistency. These Terms & Conditions are designed not only to protect our business but also to provide customers with a clear understanding of their rights, responsibilities, and expectations when shopping with us. We are committed to maintaining fair business practices, delivering genuine products, and continually improving the shopping experience for every customer.

By using the Kardify Platform, you become part of a growing automotive community built on quality, reliability, and a shared passion for better driving experiences.

Contact Us

If you need any assistance with respect to your orders, products, policies, use of the platform or have any other query please contact our customer support team.

Website: https://www.kardify .in

Email: support@kardify .in

Customer Support: +91 8792957267

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST

Our team is committed to providing timely assistance 

Thank you for choosing Kardify. We appreciate your trust and look forward to serving you with quality automotive products and exceptional customer support.